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Privacy Policy

Privacy Policy

This privacy policy explains how Bake Haven processes personal data through runnerpiecart.digital in connection with enquiries, orders, subscriptions, and website use. It follows the data lifecycle from collection to retention and deletion, and it is intended to give a clear account of the information we handle and the purposes for which we handle it.

Terms of Service Contact
Policy guidance

This section outlines how information handling, individual rights, and support channels are addressed within this notice.

Use of information
Handled under this policy framework
User rights
Requests and access options are described below
Support channel
Contact
01

Data We Collect

We process the information you submit through our website and service channels, including your name, email address, phone number if provided, inquiry message, order specifications, event date or collection preferences, and allergen information you choose to share. We also process technical data such as server request metadata and browser and device information when you use the site.

The categories collected depend on whether a visitor makes an enquiry, places an order, or manages a subscription.
02

How We Receive Data

We receive personal data from contact form submissions, email, phone calls, and scheduled consultations. Technical data is collected through the operation of the website and related security and delivery functions. Where allergen information is provided, it is treated as part of the order record and handled according to the specific request.

Most information comes directly from the person using the site; some technical data is generated automatically during access.
03

Cookie Categories

The site uses essential cookies needed to operate the website and support technical delivery, together with cookies that store privacy preferences. We do not state that analytics or marketing cookies are active.

Only limited cookie categories are confirmed for this site, and no broader tracking use is stated here.
04

Cookie Controls

We use cookies only for essential site operation and to remember privacy preferences. If you disable cookies in your browser, some functions may not operate as intended, but the site is not used for confirmed analytics or advertising tracking.

Cookie preferences can be adjusted through browser settings and, where available, the site preference controls.
Processing purpose

Purposes of Processing

We use personal data to respond to enquiries, confirm order details, manage subscription arrangements, communicate production schedules, provide collection or delivery information, and send written order confirmations where applicable. We also use data to review allergen information for the specific order, maintain website security, support technical delivery, and keep records needed for administration, compliance, and dispute handling.

Each processing activity is linked to a specific operational or legal purpose.
Sharing partners

Service Providers and Operational Sharing

We may share personal data with service providers that help us operate the website, manage communications, support technical delivery, or process payments and bank transfers. Any such recipient is used only to the extent needed for the relevant task and is expected to handle the information under appropriate confidentiality and security obligations.

Operational recipients are used only to support the website and the handling of enquiries or orders.
Legal basis

Legal Disclosure

We may disclose personal data when required to comply with law, court orders, tax or accounting obligations, or other lawful requests from public authorities. We may also share information where necessary to establish, exercise, or defend legal claims, or to protect the security and integrity of the website and our records.

Disclosure to public authorities is limited to situations where a legal duty or valid request applies.
User Rights

Your Data Rights

Depending on your location and the applicable law, you may have rights to access your data, correct inaccurate information, request deletion, object to certain processing, or ask for a copy of information you have provided. Where processing is based on legitimate interests, you may also raise an objection that will be reviewed against our operational and legal reasons for keeping the data.

The availability of each right depends on the legal basis and the type of data involved.
Requests

How to Make a Request

To exercise a right, send a request through one of the contact channels listed in this policy and describe the data or activity concerned. We may ask for information needed to verify identity and to locate the relevant record. If a request cannot be fully granted, we will explain the main reason and, where possible, provide the part that can be completed.

Requests are reviewed in a structured way so that we can respond accurately and within the applicable legal timeframe.
Data Retention

Retention and Deletion

We keep personal data only for as long as it is needed for the enquiry, order, subscription, security, accounting, or legal purpose for which it was collected. When the purpose ends, the data is deleted, anonymised, or archived only where a continuing legal obligation or legitimate operational need applies. Order records may be retained for follow-up, dispute handling, or compliance review, while technical logs are kept only for the period needed to maintain security and service reliability.

Retention is tied to the purpose for which the data was collected and to any legal or operational need to keep it longer.
Policy Updates

Policy Updates

If we make material changes to this policy, we will update the published version and use a reasonable method to draw attention to the change where appropriate. The revised notice applies from its stated effective date and should be read together with any later service-specific terms that govern a particular order or subscription.

We review this notice when our data practices, legal obligations, or website functions change.
GDPR

GDPR Overview

Bake Haven processes personal data as a controller for website enquiries, order handling, subscription administration, security, and technical delivery. The legal basis depends on the context, and may include performance of a contract, steps taken before entering into a contract, compliance with legal obligations, and legitimate interests in operating and protecting the website.

Where GDPR applies, it governs the processing of personal data of individuals in the European Economic Area in connection with this website and its services.

EU compliance references
Regulation General Data Protection Regulation (GDPR) - EUR-Lex
Supervisory Authority European Data Protection Board
This overview is limited to users whose data falls within the GDPR scope.
Your data, handled with care

GDPR Rights

Where GDPR applies, individuals may request access, rectification, erasure, restriction, objection, and data portability, subject to the conditions set out in the regulation. If processing is based on consent, that consent may be withdrawn for future processing without affecting prior lawful processing. Requests are assessed case by case, and some information may be retained where the law requires it or where it is needed to establish, exercise, or defend legal claims.

GDPR requests are handled through a review process that checks identity, scope, and any legal limits before action is taken.

Privacy Contact

Email contact
info@runnerpiecart.digital
Telephone contact
+596 696 32 69 44
Postal address
1 Avenue Jean-Marie Tjibaou, 97227 Sainte-Anne
Privacy enquiries

Use the contact details below for questions about this policy or the handling of personal data.

Contact Page